{"id":1314,"date":"2025-09-30T20:33:35","date_gmt":"2025-09-30T20:33:35","guid":{"rendered":"https:\/\/www.lagreepulse.com\/?page_id=1314"},"modified":"2026-11-08T16:10:53","modified_gmt":"2026-11-08T16:10:53","slug":"studio-policies","status":"publish","type":"page","link":"https:\/\/www.lagreepulse.com\/?page_id=1314","title":{"rendered":"Studio Policies &#8211; Lagree Pulse"},"content":{"rendered":"<h2>Studio Policies<\/h2>\n<p><strong>Welcome to Lagree Pulse!\u00a0<\/strong>We&#8217;re so excited to have you join our community. Please take a moment to review our studio policies to ensure a smooth and enjoyable experience for everyone.<\/p>\n<p data-start=\"372\" data-end=\"395\"><strong data-start=\"372\" data-end=\"395\">First-Time Visitors<\/strong><\/p>\n<ul data-start=\"396\" data-end=\"790\">\n<li data-start=\"396\" data-end=\"456\">\n<p data-start=\"398\" data-end=\"456\">Please arrive <strong data-start=\"412\" data-end=\"434\">10-15 minutes early<\/strong> for your first class.<\/p>\n<\/li>\n<li data-start=\"457\" data-end=\"562\">\n<p data-start=\"459\" data-end=\"562\">This allows time for check-in, a brief orientation, and to ensure you\u2019re ready to start with the group.<\/p>\n<\/li>\n<li data-start=\"563\" data-end=\"621\">\n<p data-start=\"565\" data-end=\"621\"><strong data-start=\"565\" data-end=\"621\">Late entry is not permitted for first-time visitors.<\/strong><\/p>\n<\/li>\n<li data-start=\"622\" data-end=\"790\">\n<p data-start=\"624\" data-end=\"790\">If you are not in the studio <strong data-start=\"653\" data-end=\"694\">at least 5 minutes before class start<\/strong>, the class will be considered a <strong data-start=\"727\" data-end=\"748\">late cancellation<\/strong>, and your class credit will be forfeited.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"792\" data-end=\"813\"><strong data-start=\"792\" data-end=\"813\">Returning Clients<\/strong><\/p>\n<ul data-start=\"814\" data-end=\"934\">\n<li data-start=\"814\" data-end=\"879\">\n<p data-start=\"816\" data-end=\"879\">Please arrive 5 mins before class starts.<\/p>\n<\/li>\n<li data-start=\"880\" data-end=\"934\">\n<p data-start=\"882\" data-end=\"934\">After this window, late entry will not be permitted.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"936\" data-end=\"953\"><strong data-start=\"936\" data-end=\"953\">Studio Access<\/strong><\/p>\n<ul data-start=\"954\" data-end=\"1093\">\n<li data-start=\"954\" data-end=\"995\">\n<p data-start=\"956\" data-end=\"995\">Doors open <strong data-start=\"967\" data-end=\"994\">15 minutes before class<\/strong>.<\/p>\n<\/li>\n<li data-start=\"996\" data-end=\"1093\">\n<p data-start=\"998\" data-end=\"1093\">Doors close promptly to maintain class flow, safety, and respect for those who arrived on time.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1095\" data-end=\"1197\">Thank you for helping us create a consistent, respectful, and high-quality experience for all members.<\/p>\n<h3>Class Entry<\/h3>\n<p>To maintain a safe and focused environment,\u00a0the doors may be locked <b>5 minutes after class begins<\/b>.\u00a0If the door is unlocked, (as long as it&#8217;s not 1st class) you&#8217;re welcome to join, but please be mindful of the class in progress and avoid knocking or causing any disruptions. After the 5-minute cutoff, any no-shows will result in your spot being given to someone on the waiting list, and the class will be considered a late cancellation.<\/p>\n<h3>Dress Code<\/h3>\n<p><b>Grip socks are required<\/b> for all classes for your safety and comfort. We also recommend bringing a towel, as some classes can get quite intense. Grip socks are available for purchase at the studio.<\/p>\n<h3>Parking<\/h3>\n<p><strong>Street parking is available along Howe Street. Please be mindful of posted restrictions, including no parking between 3:00-6:00 PM. Please <\/strong><strong>use street parking<\/strong> only, as the back alley parking lot is off-limits, and vehicles parked there may be towed.<\/p>\n<h3>Age Requirements<\/h3>\n<p>Our studio is open to individuals 18 and up to work out and no one under 15 is permitted inside the studio.<\/p>\n<h3>Pets<\/h3>\n<p>For the safety and comfort of all our guests, we do not allow pets, including emotional support animals, in the studio.<\/p>\n<h3>First-Time Visitors<\/h3>\n<p>All first-time attendees must\u00a0pre-register\u00a0for their first class. Unfortunately, we do not allow drop-ins for first-time guests.<\/p>\n<h3>Cancellation Policy<\/h3>\n<p>We understand life happens! Please note our cancellation policy:<\/p>\n<ul>\n<li>Cancellations must be made <strong>at least 12 hours before your scheduled class<\/strong>.\n<p>This policy applies to <strong>all bookings<\/strong>, including class packages, memberships, introductory offers, and single drop-ins:<\/p>\n<ul>\n<li><strong>Late cancellation (less than 12 hours before class):<\/strong> You will lose your class credit <strong>and<\/strong> be charged a <strong>$20 late cancellation fee<\/strong>.<\/li>\n<li><strong>No-show or failure to cancel:<\/strong> You will lose your class credit <strong>and<\/strong> be charged a <strong>$30 no-show fee<\/strong>.<\/li>\n<\/ul>\n<p><strong>Fees apply in addition to the loss of your class credit.<\/strong> Paying the fee does not restore your credit or cover a replacement class.<\/p>\n<p>For questions, please email <a href=\"mailto:support@lagreepulse.com\"><strong>support@lagreepulse.com<\/strong><\/a>.<\/p>\n<\/li>\n<\/ul>\n<p><strong>ClassPass Members:<\/strong> Please note that we are unable to make any changes to your ClassPass bookings. All cancellations, reschedules, and adjustments must be made directly through ClassPass, and their associated fees are charged through them.<\/p>\n<h3>Health &amp; Safety<\/h3>\n<p>If you have any\u00a0pre-existing injuries\u00a0or health conditions, please notify the instructor before class begins. We have a simple modification system in place to ensure everyone can participate safely. We kindly ask that all modifications be made from the same position as the rest of the class to maintain uniformity and safety. No exceptions can be made.<\/p>\n<h3>Contracts<\/h3>\n<p>For our contract members, the contract length is the minimum commitment period. If you&#8217;d like to cancel, after your minimum commitment is met, please do so at least 14 days before your next billing date by email. After the minimum contract period ends, it will automatically convert to a month-to-month agreement at the same rate until you decide to cancel.<\/p>\n<h3>Booking &amp; Managing Your Account<\/h3>\n<p>We recommend downloading our Lagree Pulse App (available on Apple and Android) to manage your bookings, cancellations, and account details easily.<\/p>\n<p>If you have any questions or need assistance, feel free to reach out to us at support@lagreepulse.com. Please note that we are no longer reachable by phone.<\/p>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Studio Policies Welcome to Lagree Pulse!\u00a0We&#8217;re so excited to have you join our community. Please take a moment to review [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1314","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.lagreepulse.com\/index.php?rest_route=\/wp\/v2\/pages\/1314","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lagreepulse.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lagreepulse.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lagreepulse.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lagreepulse.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1314"}],"version-history":[{"count":37,"href":"https:\/\/www.lagreepulse.com\/index.php?rest_route=\/wp\/v2\/pages\/1314\/revisions"}],"predecessor-version":[{"id":2094,"href":"https:\/\/www.lagreepulse.com\/index.php?rest_route=\/wp\/v2\/pages\/1314\/revisions\/2094"}],"wp:attachment":[{"href":"https:\/\/www.lagreepulse.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1314"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}